Need a bespoke solution?
With accredited partners, Exuberance and More Strategic, access a suite of strategic programs, designed to unlock the true potential available within the SMS channel.
We’ll deliver the project outline, advising precisely what solutions to implement, to who, and when to deploy. We’ll provide the data segmentation strategy, assist with content creation, craft the message copy. And last but not least we’ll empower you and your team, with guided training and assistance with campaign execution and management.
Step 1: Understand your business challenges
We’ll provide insights into why you may be missing out on the optimal value from your supporters and fundraising products. And where, in the journey, SMS can help you solve your challenges.
We will assess your data and supporter journeys to identify opportunities for:
Supporter engagement and retention
Return on investment
Step 2: Understand your supporter needs
We’ll take the insights provided from Step 1 to help you craft your strategy. It will help answer what you can do for your supporters, and how you can productively engage them with your mission.
The conversations and content will be:
Natural and simple language
Compelling, to encourage supporters to engage and take action
Varied, appropriately, for each donor (ie. demographic categories, proximity to mission, type of transaction etc.)
Aligned with your brand, tone of voice, and values
Step 3: Deliver an exceptional conversational experience
We’ll provide strategic advice on how to best leverage the technology and how to configure it to help you get maximum results.
Want to learn more or see a demo? Let’s chat!